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Frequently asked questions
To cancel your order, please contact us at hello@uvamar.us as soon as possible. We can only process cancellations before your order has been shipped. Once your order is dispatched, you may request a return following our return policy.
Yes, we accept exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. To request an exchange, please reach out to hello@uvamar.us with your order number and the item you’d like to exchange.
Yes, we ship worldwide 🌍. Delivery times may vary depending on the destination country and local customs processing. Please note that international shipments may be subject to additional duties, taxes, or fees, which are the responsibility of the customer.
For international orders, duties and taxes may apply depending on your country’s import regulations. These charges are determined by the destination country and are the responsibility of the customer. We recommend checking with your local customs office for more details.
We offer returns within 30 days of delivery. Items must be in their original condition: unworn, unwashed, with all tags and packaging intact. Final sale items, accessories, and gift cards are non-returnable. To start a return, please email hello@uvamar.us with your order number and reason for return. Once approved, you will receive further instructions.
